1. WARRANTY
1.1 Iglu Cold Systems (“The Supplier”) offers a Warranty Term of 2 years on parts only, on standard plug-in equipment subject to terms as set out herein to commence from the date of purchase. The warranty term on custom and remote equipment is available upon application.
1.2 This warranty applies only for the benefit of the Customer and is void if installation, operation, is not in accordance with the manufacturer’s instructions and recommendations as set out in the Service, Installation and Operation Manual provided with the equipment at the time of sale.
1.3 All ‘remote’ unit installations must be carried out by licensed refrigeration engineers and warranty does not extend to remote condensing units, copper lines and/or any component/s not supplied or installed by the Supplier or Supplier’s authorised representative.
1.4 All warranty work must be carried out by the Supplier’s authorised service agent/s only.
1.5 To the full extent permitted by law all implied conditions and warranties are expressly excluded.
1.6 The Supplier will not be liable in respect or any claims for parts modified in any way without the written approval of the Supplier.
1.7 The Suppliers obligation under its Warranty terms is to replace any part which under normal and proper use and maintenance proves to the Supplier’s, or Supplier’s authorised representative satisfaction, to be defective in material or workmanship within the warranty period which commences from the date of purchase.
2. WARRANTY IS SUBJECT TO
2.1 The claim not being in breach of any Term set out herein.
2.2 Confirmation of proof of purchase from the Supplier, its dealers, contractors, agents and distributors.
2.3 The inspection of the goods for confirmation and validation of the claim.
2.4 Confirmation that no claim under warranty is made due to unauthorised repairs, or attempted repairs by either the, Customer, Consumer, Operator, and/or unauthorised service agents or persons.
2.5 Defects not being a result, or contributing factor of a failure to maintain the refrigeration unit in a manner as specified by the Supplier or the failure to implement a regular Service & Maintenance Intervention program.
2.6 Satisfaction on behalf of the Supplier or Suppliers authorised representative that the refrigeration has not been subject to alteration, incorrect installation, neglect, use of corrosive or abrasive chemicals and materials, damage caused by vermin infestation, water damage, open flame or extreme heat damage, attempts by the Operator/s or Customer to alter any part/s, and/ or component/s, flood, fire or acts of God.
2.7 Warranty does not apply if the identification/manufacturers plate, stickers, badges, plates or marks are altered or removed.
3. WARRANTY EXCLUSIONS
3.1 Any goods purchased second hand.
3.2 Damage to electrical leads, cables and plugs, copper pipes, door seals and gaskets, door locks, any parts in glass, door hinges, TX valves, solenoid valves, inline ball valves, lighting, batteries, fuses, plastic components, electrical or wiring damage or otherwise due to electrical surges, overloads or blackouts,
remote connections, or remote condenser related installation work and associated parts, components or connections.
3.3 Any defects or failure arising from poor installation and positioning, poor maintenance, lack of regular Preventative Maintenance, failure due to blocked condensers, misuses,overloading, operator error in use, abuse, neglect, physical damage, lack of fresh air circulation, water damage, damage resulting from electrical surges, chemical cleanser damage or corrosion, unauthorised alterations, maintenance or service work carried out by an unauthorised refrigeration service mechanic, consumer, contractor, builder, engineer, manager, owner, end user employee.
3.4 Loss of food, beverage or contents of any kind due to failure for any reason.
3.5 Any claim in excess of the original purchase price.
3.6 Any additional damages caused by the delay or failure by the Customer or Operator to notify the Supplier of any existing defect/s.
3.7 The Supplier shall not be liable for any cost, loss, damage, liability or expenses (including special or consequential losses, damage or loss of profit or potential profits) whether direct or indirect arising from the use or inability to use goods or from any other cause such as a breach of contract by the Supplier or
any negligence of the Supplier, its employees or agents, cost of repairing or replacing other property which is damaged, loss of goodwill or any other incidental damage of any kind.
3.8 Product where the Customer has not properly maintained the goods in accordance with instructions, literature, operation manuals, installation manuals or directions issued by the Supplier such as failing to regularly clean the condenser on a monthly basis and a failure by the Operator to implement a
Service & Maintenance Intervention Plan as set herein.
3.9 Costs associated with installation, or removal of any stainless steel, benching, joinery or any other equipment which inhibits access to the Goods requiring repair or servicing.